Port and harbour details
Latitude: 38º 42' 00 N
Longitude: 09º 06' 00 N
UN/LOCODE: PTLIS
Port type: Harbour
Port size: Large
Harbour type: Coastal Breakwater
Harbour size: Large
Harbour opening: from 00:00 to 24:00
Restrictions on arrival/departure time: No
Entrance channel: Orientation: 48
Width: 250
Draught: 15,5
Tidal movement/range: Max.4
Maximum ship dimension per berth
Length: no limitation meters
Width: no limitation meters
Draught: (-12) ZH meters
Air Draught: 70 meters
Quays & Berthing
Ship stay minimum: no limitation hours
Ship stay maximum: according with quay availability hours
Number of quays: 1
Total length of quays: 1.490mtr
Quay depth: (-8,3) ZH till (-12) ZH meters
Number of passenger terminals: 2
Combined passenger terminals with Ro-Ro or others: no
Anchorage
Available: No
Anchorage distance from the pier/terminal or tender moored: nautical miles
Compulsory: No
Clearance
Port in Schengen area: Yes
Clearance time: : hours
Procedure: All passports checked: Yes
All passports stamped: Yes
Passports to be collected prior to arrival
Passengers may go ashore with ship’s ID: Yes
Services
Pilotage: Available: Yes
Compulsory: Yes
Advisable: Yes
Tugs: Available: Yes
Compulsory: No
Number of tugs available: 9
Maximum power available:
Assist: Yes
Salvage: Yes
Notice required: Yes
Ship repair: Yes
Banking at pier: Yes
Car valet parking: No
Supplies
Water: Yes
Provisions: Yes
Fuel oil: Intermediate: Yes
Heavy: No
Diesel oil: Yes
Natural gas/LNG: No
Waste disposal
Garbage: Yes
Toxic/special waste: Yes
Bilge/sludge waters: Yes
Grey/black waters: Yes
Environment
Restrictions on washing the ship’s hull: Yes
Restrictions on painting the ship’s hull: Yes
Restrictions on the use of incinerators: Yes
Restrictions on the use of the whistle: No
Recycling facilities: Yes
Construction projects underway:

The Lisbon Cruise Terminal, a project by the Portuguese architect Carrilho da Graça, will be built in Santa Apolónia, a area that offers 1,450 mtr of berthing for cruise ships, and is planned for completion in the second quarter of 2016.

Resulting in an overall investment of around 22 million Euros, the new Lisbon Cruise Terminal building will adopt the concept “friendly”, taking into consideration the aspects of comfort, accessibility, flexibility for the services provided to the passengers and ships, according to the demands of current and future traffic.

This future infrastructure will improve the way passengers and cruise ships are welcomed in Lisbon, and will be built by LCT – Lisbon Cruise Terminals, that began running this activity on August 26th, 2014, over a period of 35 years until 2049, after was signed the public service concession contract for the cruise activity at the Lisbon Cruise Terminal between the Port Authority. 

This contract estimating that the current traffic of more than 550 000 passengers could double in the next ten years to over 750 thousand passengers, therefore reaching over 1.5 million passengers by the end of the concession. The Lisbon Cruise Terminal will certainly be a reference on the international cruise market and will place Lisbon among the best ports concerning this activity, hence contributing towards the consolidation of tourist attractions in the city, area, and country.

Construction projects financed:

The Port of Lisbon is investing in the new cruise terminal that will start operations in the end of 2014.

The project of this new infrastructure resulted from an international public tender launched, in March 2010, when the port authority, together with the municipality and architects professional associations invited all the interested presenting a proposal for the design of the future Cruise Terminal in Lisbon.

To this challenge 37 proposals where put forward, and from a blind choice, the one submitted by the Portuguese architect Carrilho da Graça was unanimously chosen as the project that best responded to the specifications of the public tender. 

Resulting in a forecast investment around 22 million Euros, the new Lisbon Cruise Terminal will feature a total area of 7 790sq. meters and it will adopt the concept “friendly”, taking into consideration the aspects of comfort, accessibility and flexibility regarding the services provided to the cruise passengers and ships, according to the demands of current and future traffic.

Construction projects planned:  
Security
ISPS certificate, part A present: Yes
ISPS certificate, part B present: Yes
Port facility security office contact info: Contact Person: Francisco Correia Marques
Title: Port Facilities Security Officer (PFSO)
Phone number: +(351) 21 302 54 00 - Ext: 5440
Email: fmarques@portodelisboa.pt
Number of Luggage Scanners: 3
Number of Hand Luggage Scanners: 6
Number of Metal Detectors: 8
Fences: Yes
Shore Guards upon request: No
Alcântara Cruise Terminal
Services at terminal building  
Tourist information desk (for passengers): Yes
Information desk (for crew): Yes
Lounge room: No
Crew room: No
Toilets: Yes
Telephone, internet and other communication services: Yes
Bank/Foreign exchange: No
Post: No
Pharmacy: No
Shops - souvenirs: Yes
Bar/Restaurant: No
Security X-ray, metal detectors: Yes
Baggage handling: Yes
Baggage storage: No
Accessibility  
Visible signage: Yes
Wheelchair access: Yes
Pedestrian paths: Yes
Lifts: Yes
Escalators: No
Assistance upon request: No
Lisbon Cruise Terminal A
Services at terminal building  
Tourist information desk (for passengers) : Yes
Information desk (for crew): Yes
Lounge room: No
Crew room: No
Toilets: Yes
Telephone, internet and other communication services: Yes
Bank/Foreign exchange: No
Post: No
Pharmacy: No
Shops - souvenirs: Yes
Bar/Restaurant: No
Security X-ray, metal detectors: Yes
Baggage handling: Yes
Baggage storage: No
Accessibility  
Visible signage: Yes
Wheelchair access: Yes
Pedestrian paths: Yes
Lifts: No
Escalators: No
Assistance upon request: No
Lisbon Cruise Terminal B
Services at terminal building  
Tourist information desk (for passengers) : Yes
Information desk (for crew): Yes
Lounge room: No
Crew room: No
Toilets: Yes
Telephone, internet and other communication services: Yes
Bank/Foreign exchange: No
Post: No
Pharmacy: No
Shops - souvenirs: No
Bar/Restaurant: No
Security X-ray, metal detectors: Yes
Baggage handling: No
Baggage storage: No
Accessibility  
Visible signage: Yes
Wheelchair access: Yes
Pedestrian paths: Yes
Lifts: No
Escalators: No
Assistance upon request: No
Rocha Conde de Óbidos Cruise Terminal
Services at terminal building  
Tourist information desk (for passengers) : Yes
Information desk (for crew): Yes
Lounge room: No
Crew room: No
Toilets: Yes
Telephone, internet and other communication services: No
Bank/Foreign exchange: No
Post: No
Pharmacy: No
Shops - souvenirs: No
Bar/Restaurant: No
Security X-ray, metal detectors: Yes
Baggage handling: Yes
Baggage storage: No
Accessibility  
Visible signage: Yes
Wheelchair access: Yes
Pedestrian paths: Yes
Lifts: Yes
Escalators: No
Assistance upon request: No
Alcântara
Shuttle services: No
Taxis: Yes
Public transport: Yes Bus, Train
Parking for cruise passengers: Yes
Number of long-stay parking places (within 2 km from nearest berth): No
Number of short-stay parking places near berths: No
Shorex buses parking: Yes
Number of spaces: 40
Distance from ship: 200 meters
Private cars until pier for persons with reduced mobility: No
Distances  
City centre: 1-5 km
A pedestrian path to the city is available: Yes ( minutes)
Shuttle bus available: Yes
Railway station: 0,5 km
Airport: 11 km
Top 3 tourist destinations  
Belém Tower  
Monument to the Discoveries 2
Jerónimos Monastery UNESCO WHS 2,5
Rocha Conde de Óbidos
Shuttle services: No
Taxis: Yes
Public transport: Yes Bus, Train
Parking for cruise passengers: Yes
Number of long-stay parking places (within 2 km from nearest berth): No
Number of short-stay parking places near berths: No
Shorex buses parking: Yes
Number of spaces:  
Distance from ship:  
Private cars until pier for persons with reduced mobility: No
Distances  
City centre: 5-10 km
A pedestrian path to the city is available: Yes ( minutes)
Shuttle bus available: Yes
Railway station: 0,5 km
Airport: 11 km
Top 3 tourist destinations  
Belém Tower 2,5
Monument to the Discoveries 2
Jerónimos Monaestery UNESCO WHS 2,5
Santa Apolónia
Shuttle services: No
Taxis: Yes
Public transport: Yes Bus, Train, Meter
Parking for cruise passengers: Yes
Number of long-stay parking places (within 2 km from nearest berth): No
Number of short-stay parking places near berths: No
Shorex buses parking: Yes
Number of spaces: 67
Distance from ship: 100 meters
Private cars until pier for persons with reduced mobility: No
Distances  
City centre: 1-5 km
A pedestrian path to the city is available: Yes ( minutes)
Shuttle bus available: Yes
Railway station: 0,7 km
Airport: 10 km
Top 3 tourist destinations  
Saint George Castle  
Rossio Square 2
Marques de Pombal Square 4
Alcântara
Location (pier or quay name) Alcântara
Berth length: 465 m
Berth draught: (-10) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time):  
Approximate distance from ship at berth to the excursion busses: 200 m
Number of check-in desks: 12
Number of cabin luggage scanners: 1
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types:  
Dimensions:  
Bollards: Yes
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: Yes
Type: Building
Name of terminal building: Alcântara Cruise Terminal
Rocha Conde de Óbidos
Location (pier or quay name) Rocha Conde de Óbidos
Berth length: 483 m
Berth draught: (-8,8) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time):  
Approximate distance from ship at berth to the excursion busses: 150 m
Number of check-in desks: 12
Number of cabin luggage scanners:  
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types:  
Dimensions:  
Bollards: Yes
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: Yes
Type: Building
Name of terminal building: Rocha Conde de Óbidos Cruise Terminal
Santa Apolónia A
Location (pier or quay name) Santa Apolónia
Berth length: 1 086 m
Berth draught: (-8) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time):  
Approximate distance from ship at berth to the excursion busses: 100 m
Number of check-in desks: 20
Number of cabin luggage scanners: 1
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types:  
Dimensions:  
Bollards: No
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: No
Type: Building
Name of terminal building: Lisbon Cruise Terminal A
Santa Apolónia B
Location (pier or quay name) Santa Apolónia
Berth length: 360 m
Berth draught: (-12) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time):  
Approximate distance from ship at berth to the excursion busses: 100
Number of check-in desks: 0
Number of cabin luggage scanners: 0
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types: fixed and removable
Dimensions:  
Bollards: Yes
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: Yes
Type: Temporary
Name of terminal building: Lisbon Cruise Terminal B
Alcântara
Location (pier or quay name) Alcântara
Berth length: 465 m
Berth draught: (-10) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time): €1,116 turnaround pax/ €3,6571 transit pax
Approximate distance from ship at berth to the excursion busses: 200 m
Number of check-in desks: 12
Number of cabin luggage scanners: 1
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types:  
Dimensions:  
Bollards: Yes
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: Yes
Type: Building
Name of terminal building: Alcântara Cruise Terminal
Rocha Conde de Óbidos
Location (pier or quay name) Rocha Conde de Óbidos
Berth length: 483 m
Berth draught: (-8,8) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time): €1,116 turnaround pax/ €3,6571 transit pax
Approximate distance from ship at berth to the excursion busses: 150 m
Number of check-in desks: 12
Number of cabin luggage scanners:  
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types:  
Dimensions:  
Bollards: Yes
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: Yes
Type: Building
Name of terminal building: Rocha Conde de Óbidos Cruise Terminal
Santa Apolónia A
Location (pier or quay name) Santa Apolónia
Berth length: 1 086 m
Berth draught: (-8) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time): €11,116 turnaround pax / € 3,6571 transit pax
Approximate distance from ship at berth to the excursion busses: 100 m
Number of check-in desks: 20
Number of cabin luggage scanners: 1
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types:  
Dimensions:  
Bollards: No
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: No
Type: Building
Name of terminal building: Lisbon Cruise Terminal A
Santa Apolónia B
Location (pier or quay name) Santa Apolónia
Berth length: 360 m
Berth draught: (-12) ZH
Cruise-dedicated: Yes
Ferry-dedicated: No
Passenger ships: No
Commercial/Cargo: No
Berth reservations process: Booking in advance
Shore gangway: Yes
Shore gangway type: with and without steps
Throughput rate (pax/time): € 11,116 turnaround pax / €3,6571 transit pax
Approximate distance from ship at berth to the excursion busses: 100
Number of check-in desks: 0
Number of cabin luggage scanners: 0
Number of hand luggage scanners: 2
Number of metal detectors: 2
Infrastructure  
Fenders: Yes
Average distance between fenders: m
Types: fixed and removable
Dimensions:  
Bollards: Yes
Average distance between bollards: 20 and 30 m
Capacity: t
Storm bollard available: Yes
Passenger terminal building: Yes
Type: Temporary
Name of terminal building: Lisbon Cruise Terminal B
Year Total Pax Total Calls
2018 577.603 339
2017 521.042 330
2016 522.497 311
2015 512.128 306
2014 500.872 319
2013 558.040 353
2012 522.604 314
2011 502.644 330
2010 448.497 299
Emergency Information  
International Code: 00
Country Code: 351
City Code: 21
Fire Brigade: 808215215
Ambulance: 112
Police: +351 21 765 42 42
Harbour Master and/or Coast Guard: +351 21 091 11 00

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