GELASAKIS Group stands apart through its steadfast commitment to excellence, as reflected in our comprehensive certifications, numerous accolades, and advanced infrastructure. We are proud holders of multiple ISO certifications that reflect the breadth and quality of our operations, including ISO 9001:2015 (Quality), ISO 14001:2015 (Environmental), ISO 45001:2018 (Occupational Health & Safety), ISO 22301:2019 (Security & Resilience), ISO 27001:2013 (Information Security), ISO 37001:2016 (Anti-bribery), and ISO 22000:2018 (Food Safety). Our Maritime Division additionally holds ISO 39001:2019 certification for Transportation Services. Our Hospitality division has consistently set the benchmark for premium service, with properties such as The Chania Hotel and La Mer Resort & Spa, both operating under the prestigious InterContinental brand, receiving numerous awards for excellence. These honors reflect our unique blend of luxury, authenticity, and customer-centered design. In recognition of our service dedication, our tugboats and crews were commended by the Greek Ministry of Shipping and Island Policy for their crucial role in the civilian evacuation during the Rhodes wildfires in July 2023—a testament to our reliability even in the most critical situations. Today, we employ more than 400 professionals across 27 offices nationwide, ensuring a dynamic, localized presence throughout Greece. We are proud to consistently achieve a 98% client satisfaction rate, with Quality Assurance Form (QAF) scores of 4/4 maintained over the past three years. Our dedication to digital security is also exemplary, with robust systems including Palo Alto Advanced Cloud Firewalls, Zero Trust Architecture, Azure Cloud redundancy, Acronis Data Loss Prevention (AES 256-bit encryption), and regular cybersecurity training for staff.
