Intercruises Shoreside & Port Services

Main information

Intercruises is a global business specializing in turnaround, shore excursion, hotel program, and port operations services for the cruise industry. Their experienced teams cater to the needs of vessels, guests, and crew throughout a ship’s time in port. Supported by in-house departments, Intercruises ensures high service standards, advanced Health & Safety procedures, and sustainable practices. As an Official Partner of Travelife and Active Participant of the United Nations Global Compact, they promote sustainability and ethical business practices. Intercruises has offset CO2 emissions, signed the Global Code of Ethics for Tourism, and developed innovative tools like SafeAshore. Their accomplishments include multiple awards for service quality and innovation in the cruise industry.

History

Intercruises was founded in 2003 with a vision of ensuring cruise lines consistently received high quality ground handling and port agency support. The business started with a single cruise line client in the Port of Barcelona, but since then has grown to deliver operations to almost all major and niche cruise lines, with a global coverage encompassing every continent and over 400 sea ports worldwide.

Philosophy

Vision: to be the world’s leading provider of shoreside & port services. Mission: to deliver extraordinary value and grow sales in multiple channels by leveraging our global resources, applying our local teams’ expertise and embracing market-leading technology to provide high quality and innovative products & services for cruise guests, ships and crew

Company information

Covered Geographical Area :
Services are managed from over 100 local offices by teams operating in over 400 ports worldwide, encompassing over 50 countries spread across Africa, the Americas, Asia, Australia, Indian Ocean, Middle East, Mediterranean and Northern Europe.

Partners :
Intercruises is an Official Partner of Travelife, an organization dedicated to promoting sustainable practices within the travel and tourism industry, and is also an Active Participant of the United Nations Global Compact (UNGC), a principle based framework dedicated to the implementation of better business practices, primarily in the areas of human rights, labor, the environment and anti-corruption. In 2018, Intercruises offset 263 tons of CO2 emissions collaborating with the Madre de Dios Project in Peru and also signed the Global Code of Ethics for tourism in association with the UNWTO, the key reference for responsible and sustainable tourism.

Organization Chart

Olga Piqueras – Managing Director
Ramon Hurtado – Global Product & Operations Manager
Carmen Morosan – Global Shore Excursions Manager
Robert Moroney – Global Port Operations Manager
Wen Cui Lee – Global Turnarounds Manager
Louis Castaigne – Global Hotel Programs Manager
Celeste Gladstone – VP Client Relationships
Virginia Quintairos – Director West Europe & Mediterranean
Ian Chapman – Director East Europe & Mediterranean
Ben Hick – Head of UK & Ireland and Northern Countries
Deborah Vega – Business Development Director Mediterranean

Company Operations

Ship agency: yes

Services Supplied

Berth booking

Forwarding Agency

Cargo Handling

Cargo Forwarding

Warehousing

Custom Clearence

Other Operations

Tourist Services

Shore Excursions

Tour Operator

Transfers

Other

Pre & Post Hotels

River Cruises

Media gallery

Intercruises Shoreside & Port Services

Diputació 238, 3rd FloorBarcelona 08007, Spain

Spain

+(34) 93 301 22 44

www.intercruises.com

Contacts

Olga Piqueras

Managing Director

(34) 933 42 60 14|

Deborah Vega

Business Development Director Mediterranean

Intercruises Shoreside & Port Services

Main information

History

Philosophy

Company information

Organization Chart

Company Operations

Media gallery

Contacts

Olga Piqueras

Deborah Vega

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MedCruise Association

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