Main information
The key operations encompass the preparation and monitoring of the cruise ship arrival calendar, adhering to a transparent berthing policy with the primary aim of avoiding congestion. This includes managing the flow of arriving, departing, or transiting passengers and crews, the logistical organisation of excursions, and the oversight of port security services, which are operating at full capacity.
Furthermore, it involves the organisation of cultural activities, conferences, exhibitions, and fairs, as well as the management of commercial advertising within the terminals and designated concession areas.
In 2023, nearly one million cruise passengers were processed, whether arriving, departing, or in transit, reflecting a significant increase compared to previous years. This remarkable achievement positioned the Palermo Cruise Terminal as the fourth busiest in Italy and the tenth in the Mediterranean. Forecasts for 2024 suggest a continued rise in passenger volumes, accompanied by a substantial investment programme aimed at developing new infrastructure and services, including the New Sammuzzo terminal and an expanded baggage handling area.
Over one million passengers are expected to pass through the Port of Palermo in 2025, marking a record-breaking year for maritime tourism in Sicily.
History
West Sicily Gate srl, established in 2021 through a partnership between Costa Cruises and MSC Cruises, serves as the concessionaire for the Port System Authority of the Western Sicily Sea, responsible for managing cruise ship traffic in the ports of Western Sicily (Palermo, Porto Empedocle, Termini Imerese, and Trapani), as well as all related operations.
Operations commenced in 2022 with the full activation of the new cruise terminal in Palermo, and thus far, efforts have concentrated on managing the ports of Palermo, Trapani, and Porto Empedocle.
Philosophy
The philosophy of West Sicily Gate is rooted in a vision of sustainability, collaboration, and innovation. The company firmly believes in the importance of promoting responsible cruise tourism that respects the environment and values local communities. Through an integrated approach, WSG is committed to working closely with port authorities, institutions, and communities to develop shared strategies that benefit both visitors and the region.Additionally, WSG is dedicated to enhancing the visitor experience by providing high-quality services and promoting the cultural and natural richness of Sicily.
The company is committed to investing in modern and sustainable infrastructure, thereby contributing to a prosperous future for tourism in the region.
